Supervisory Skiills and Managing Staff

Thursday 14 September and Thursday 21 September

Managing staff can be a difficult transition for a new Supervisor and this workshop will look at skills to handle this position.

This training will provide a sound grounding in the skills to manage the work team, and also manage work productivity and quality. For the organisation - the end result of having high performing supervisors and leading hands is greater efficiency and a more profitable business.  The skills to be a great supervisor or leading hand can be learnt the same way as learning a trade or other work skills – by training, guidance and practice.

Training Objectives and Outcomes

  • Understanding the transition from ‘worker’ to ‘supervisor’
  • Managing work projects
  • Developing high performing teams
  • How to diagnose and address poor work performance
  • What to do about personality clashes
  • Using good quality feedback to motivate staff
  • How to set a positive work culture
  • How to set and keep work standards
  • Managing change
  • Understanding people management styles and knowing when to use them
  • Getting the communication right
  • Instructing learners
  • Maintaining safe work conditions

This workshop is delivered face to face over 2 full days.

Presenter: Malcolm Eadie 
Progressive Solutions Ltd

Malcolm has extensive business experience having managed three businesses for other people and two of his own. His current business, Progressive, assists local companies with strategic planning, staff training, implementing safety systems and effective marketing. He is a mentor with Business Mentors NZ and an approved training provider with NZ Trade and Enterprise.



Small businesses may qualify for vouchers to help pay for services such as training workshops and courses that build the management capabilities of their owners, operators and key managers. Enquire now.

Thursday, 14th September, 2023
9:00 a.m. to 4:00 p.m.
South Canterbury Chamber of Commerce, 25 Canon Street, Timaru Central, Timaru, 7910
Single Ticket (Member) incl GST:
Single Ticket (Non-Member) incl GST:

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Need Assistance? Please email or call 03 555 5091 for further information or help booking courses.

Cancellations and Refunds

1. Cancellations must be advised in writing or by telephone at least five full working days prior to the date of the course or event.
2. All cancellations and refunds will incur a $50.00 + GST administration fee to cover the costs.
3. If we do not receive a cancellation notice within five full working days prior to the course or event commencing, or if a participant fails to show on the day, full fees will be payable.
4. Requests to transfer to a later course can be made, subject to availability and approval. If participants are able to transfer to a later course the administration fee is waived. This request must be made at least five working days prior to the original course or event.
5. A replacement participant is welcome at any stage prior to the course or event commencing at no additional cost. Please provide us with the details as soon as possible.
6. In house training requires 10 days notice otherwise full fees need to be paid.

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