Effective Workplace Communication
Developing core communication skills and effectively managing relationships in the workplace.
It has been said “its not what you say – it is how you say it”. No other “soft skill” will enhance your business skill more than understanding and using great communication skills.
You will learn:
Take your listening skills to a whole new level
Build confidence to have those challenging conversations
Adjusting your communication style to build effective rapport
Welcome feedback as an accelerator to your own learning and creativity
Build co-operation and trust with team members
Learn the key skills of rapport and how this impacts on your ability to influence others
Resolve discipline and conflict problems effectively
Presenter: Malcolm Eadie
Malcolm has extensive business experience having managed three businesses for other people and two of his own. His current business, Progressive Solutionz.biz, assists local companies with strategic planning, staff training, implementing safety systems and effective marketing. He is a mentor with Business Mentors NZ and an approved training provider with NZ Trade and Enterprise.
You may be eligible for 50% NZTE funding. Please enquire.