Through a partnership with the Canterbury Employers' Chamber of Commerce (CECC), we offer a variety of resources in the form of Quick Guides to our members.   Below is a range of some of the most popular downloads for members to access.  Additional guides may be available for various topics, please email enquiries@scchamber.org.nz  if there is a specific area of interest for you and we will send this directly to you if we have it in our files.

If you need further assistance with putting these resources into effect, or with other employment or business issues, South Canterbury members can phone the Canterbury Employers' Chamber of Commerce on 0800 50 50 96 to access free advice. Also note that as these documents are produced by CECC, the training events listed are not always available in South Canterbury.  To see our latest training offerings check the Business Training Calendar


Image Name Description
Easter Trading Hours - Quick Guide

This Quick Guide provides summarised information about shop trading hours 

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Availability provisions quick guide

This Quick Guide provides summarised information on Availability Provisions under the Employment Relations Amendment Act 2016

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Breaks and Infant feeding quick guide

This Quick Guide provides summarised information on employers’ obligations to provide breaks and make arrangements for infant feeding in the workplace

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Drug Testing Quick Guide

This Quick Guide provides summarised information about drug and alcohol testing in the workplace

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Flexible Working Arrangements - Quick guide

This Quick Guide sets out the requirements for making and responding to employee requests for changes to working hours, days and the place of work

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Human Rights & EEO Guide

A guide for employers on Human Rights Act & Equal Employment Opportunities (EEO)

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Incapacity Quick Guide

This Quick Guide provides summarised information on how to manage employees who are unable to work due to illness or injury

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Privacy Act Manual

A guide for employers to The Privacy Act 1993

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Requiring a Medical Certificate - Quick Guide

This Quick Guide sets out the circumstances in which an employer can require proof of sickness or injury under the Holidays Act 2003. Related Quick Guides are: Sick Leave and Bereavement Leave

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Sexual Harassment Guide

A guide for employers for Dealing with Sexual Harassment

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Temporary Relief from Obligation to Pay Remuneration Clause Sample Download
Casually speaking - Recognising substance over form

Casual employment has been a feature of New Zealand’s economic and industrial relations landscape for decades

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Employee or Independent Contractor Quick Guide

This Quick Guide provides summarised information relating to the distinction between two types of workplace relationships and why it is important to understand their differences

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Pre-Employment Manual

A guide for employers on Pre-Employment guidelines

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Quality Recruitment Basics Quick Guide

Most employers recognise the fact that their staff are their greatest asset. The right recruitment and induction processes are vital in ensuring that the new employee becomes effective in the shortest amount of time

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Trial & Probationary Periods Quick Guide

This guide provides summarised information on trial and probationary periods and incorporates the legislative changes effective from 1 March 2009 and 1 April 2011

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Types of Employment Quick Guide

This Quick Guide provides summarised information on different types of employment – permanent, fixed term and casual

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Writing Job Advertisements Quick Guide

This Quick Guide has been provided to assist your organisation to maximise the effectiveness of placing job advertisements as part of your recruitment and retention strategy

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2016 Sample Individual Employment Agreement

This sample Individual Employment Agreement complies with the requirements of the Employment Relations Act 2000 and amendments. It contains a number of provisions, and in some cases, alternatives to provisions, which individual organisations may or may not wish or need to include

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Sample - Individual Employment Agreement Sept 2016

This Sample Individual Employment Agreement complies with the requirements of the Employment Relations Act and amendments

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Sample Fixed Term Individual Employment Agreement

This Sample Fixed Term Individual Employment Agreement complies with the requirements of the Employment Relations Act and amendments.

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Sample Casual Individual Employment Agreement

This Sample Casual Individual Employment Agreement complies with the requirements of the Employment Relations Act and amendments.

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Sample Internship Agreement Sept 2016

This Sample Internship Agreement complies with the requirements of the Employment Relations Act and amendments

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Managing Diversity in the Workplace Quick Guide

Managing diversity means acknowledging people's differences and recognizing these differences as valuable; it enhances good management practices by preventing discrimination and promoting inclusiveness

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Older Employees and Retirement Guide

A guide for employers on the Employment of Older Employees and Retirement

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Personal Development Plans Quick Guide

This guide has been provided to assist you to align your organisational goals with the personal goals of your workforce. This will result in highly developed and motivated employees working together with the organisation to achieve both business and personal success

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Recruitment & Retention Guide

The recruitment process should be seen as an investment in time and effort to ensure the decisions taken advantage the organisation over an extended period of time

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Conducting an Exit Interview Quick Guide

This Quick Guide provides assistance to your organisation to collect and utilise valuable information following an employees exit from your business

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Managing Poor Performers Quick Guide

This guide has been provided to assist your organisation in managing poor performance. Unsatisfactory work performance is something that needs to be carefully managed as failing to follow the correct process could result in an employee taking formal action against their employer

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Performance Appraisal Form Sample

This Performance Appraisal Form Sample is designed as a guide for use by members of CECC

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Performance Appraisal Quick Guide

This Quick Guide has been provided to assist your organisation in the implementation of an effective performance appraisal scheme

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Annual Leave Quick Guide

This Quick Guide provides summarised information on how to manage annual holidays for your staff. Related information: Holidays and Leave Payments Quick Guide and Closedown Periods Quick Guide

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Calculating Holiday Pay when Employment Ceases Quick Guide

This Quick Guide contains information on payment calculations for holidays and leave under the Holidays Act 2003. For further information on holiday and leave entitlements please refer to our quick guides on annual holidays, public holidays, sick leave and bereavement leave, or our complete Guide to the Holidays Act 2003

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Christmas, New Year, ANZAC Day & Waitangi Day Public Holidays Quick Guide

This Quick Guide provides summarised information on the transfer of certain public holidays when they fall on a Saturday and/or Sunday. For further information on holiday and leave entitlements please refer to our quick guides on annual holidays, public holidays, sick leave and bereavement leave

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Closedown Periods Quick Guide

This Quick Guide provides summarised information on the operation of closedown periods. For further information on holiday and leave entitlements please refer to our quick guides on annual holidays, public holidays, sick leave and bereavement leave, or our complete guide on the Holidays Act 2003

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Holiday & Leave Payment Calculations Quick Guide 2015

This Quick Guide contains information on payment calculations for holidays and leave under the Holidays Act 2003. For further information on holiday and leave entitlements please refer to our quick guides on annual holidays, public holidays, sick leave and bereavement leave, or our complete Guide to the Holidays Act 2003

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Parental Leave Quick Guide

This Quick Guide provides summarised information on how to manage parental leave

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Public Holidays Quick Guide

This Quick Guide provides summarised information about the entitlements associated with the observance of Public Holidays. Related information can also be found in our Holidays and Leave Payments Quick Guide

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Sick Leave & Bereavement Leave Quick Guide

This Quick Guide provides summarised information about the entitlements to sick leave and bereavement leave. Related information can also be found in our Quick Guide – Requiring a Medical Certificate

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Code of Conduct Sample

This Code of Conduct Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

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Communications & Social Media Policy Sample

This Communications Policy Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

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Drug & Alcohol Policy Sample

This Drug & Alcohol Policy Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

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Workplace Harassment & Bullying Policy Sample

This Workplace Harassment & Bullying Policy Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

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Developing a Professional Development Plan Quick Guide

This Quick Guide contains guidelines to assist you in forming a Professional Development Plan for your employees

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Managing Workplace Stress

This Quick Guide provides summarised information on how to recognise and manage workplace stress

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Harassment & Bullying in the Workplace Quick Guide

Workplace harassment and bullying is likely to affect staff morale and create an unhealthy workplace culture

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Abandonment of Employment Quick Guide

This Quick Guide provides summarised information about dealing with situations where an employee fails to attend work without notification and without any apparent reason

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Dealing with Serious Misconduct Quick Guide

This Quick Guide provides summarised information on how to deal with Serious Misconduct

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How to give a Warning Quick Guide

This Quick Guide provides summarised information about the process an employer should follow to give an employee a formal warning

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Serious Misconduct v Misconduct Quick Guide

This Quick Guide seeks to distinguish serious misconduct from the form of less serious misconduct and its implications within the context of the employment relationship

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Suspension from Employment Quick Guide

This Quick Guide provides summarised information about suspension within the context of alleged serious misconduct

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Warnings & the Disciplinary Process Quick Guide

This Quick Guide sets out the required elements of an effective disciplinary process

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Restructuring & Redundancy Quick Guide

This Quick Guide provides summarised information relating to an employer’s obligations in redundancy/restructuring situations

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Restructuring Process Quick Guide

This Quick Guide provides summarised information about the process an employer should follow when undertaking restructuring that may result redundancy

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Employer Obligations for Employing Non NZ Citizens Quick Guide

This Quick Guide provides summarised information about the changes to employer obligations under the Immigration Act 2009

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Health & Safety in the Workplace Quick Guide

This Quick Guide provides summarised information about the general duties of employers arising under the Health and Safety at Work Act 2015

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Emergency Management Procedure Sample Sept 2016

This Emergency Management Procedure Sample is designed as a guide for use by members of the Employers’ Chamber. It is part of a suite of resources to help businesses put in place effective practices and procedures for their organisations

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Training and Supervision Quick Guide

Every employer shall take all practicable steps to ensure that every employee who does work of any kind, or uses plant of any kind, or deals with a substance of any kind, in a place of work either...

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Definitions

Changes in Terminology

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Management Responsibilities

Management Responsibilities referring to the Officers of your PCBU

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Risk & Hazard Management

The new Law refers to PCBU’s managing their risks and hazards. Make amendments to this section of your system to reflect risk and hazard management

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A Principals Guide to Contracting

Review the processes and procedures you have in place to manage health and safety with your contractors

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Planning for Change Quick Guide

Businesses need some quick tips to act as a checklist and a reminder to ensure you are planning for change, including: having a long term plan and including staff; using planning structures to set realistic objectives and goals; considering the best structure and resources for the business; setting realistic goals and cashflow forecasts; identifying strengths, weaknesses, opportunities and threats; and, considering the ongoing sustainability of the business

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Business Recovery Quick Guide

This Quick Guide provides summarised information on business recovery after a disaster

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Common Reactions to Disasters Quick Guide

This Quick Guide provides summarised information on common reactions to disasters

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Information Sources for Recovery Planning Quick Guide

This Quick Guide provides information sources for recovery planning

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Managing a Business following a Crisis Quick Guide

This Quick Guide provides summarised information on how to manage a business following a crisis

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Planning for Crisis Quick Guide

This Quick Guide provides information on how to plan for times of crisis

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Franchising Oppourtunities Quick Guide

When considering if a franchise is right for you remember that you are looking to a standard tried and proved formula, albeit some may have variation on this standard theme

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Exiting the Business Quick Guide

All business people have to exit their business eventually. The best-case scenario is a managed exit, where you spend a number of years planning a graceful retirement, such as by selling to an external buyer, passing it on to a family member, selling part of the business and ending day-to-day involvement, or even just closing the business and winding it down

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How to Sell your Business Quick Guide

 Once you have decided to sell a business, you need to plan it well. If you want your best price and a sale, you need to consider who the likely buyer may be, then have strategies to target this group

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Stock and Inventory Control Quick Guide

This Quick Guide will provide you with tips on keeping your stock and inventory under control when cash is tight

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Business Plan Sample

This Business Plan Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

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Identifying your Core Strengths Quick Guide

This Quick Guide will provide you with tips on identifying what your core strengths are

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Tips for SMEs Quick Guide

This Quick Guide is designed to assist you in knowing some of the business processes you need to think about when in business

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The Importance of Planning Quick Guide

This Quick Guide outlines the importance of a business plan and the five reasons why you need to spend time setting goals and mapping a path for your business

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Operations Manual Template

Operations manuals differ, so there is no specific formula to follow. What you do however want to achieve is documentation of how things are done within your business

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Board Meetings Quick Guide

Board meetings need to run efficiently to be effective. This entails preparation before the meeting, and keeping meetings on track according to the agenda

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Manufacturing Quick Guide

This Quick Guide will provide you with tips on how to ensure that your business foundations are well maintained and managed during tough economic times

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Staying Fit & LEAN Quick Guide

This Quick Guide will provide you with tips on how to keep your business fit and lean at all times by highlighting the areas of waste most commonly found in any organisation

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Lean Thinking Quick Guide

Many business owners and managers believe that Lean Thinking is purely for manufacturing businesses and in particular those that supply products in large volumes. Its origins can be traced back to early 20th century production-line manufacturing

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Business Sales and Acquisitions Quick Guide

Buying or selling a business is likely to be one of the major events in the lifeline of a business, and buyers and sellers of businesses will have quite different reasons for why they want to engage in a business sale or acquisition. Learn more about the processes by downloading this quick guide

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Protecting Your Digital Data Quick Guide

This Quick Guide summarises how to protect your business from loss of digital data

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Commercial Property Quick Guide

This Quick Guide provides summarised information on buying or leasing premises

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Quality Assurance Quick Guide

This Quick Guide provides summarised information on Quality Assurance (QA). QA refers to administrative and procedural activities implemented in a Quality Management System

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Quality Management System Sample

This Quality Management System Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

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Quality Management To Do List Sample

This Quality Management System To Do List Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

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Protecting Customer Relationships Quick Guide

This Quick Guide will provide you with tips to help you retain customers through the tough times

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When a Customer Complains Quick Guide

This Quick Guide provides some basic guidelines on how to handle a customer complaint

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Letter of Introduction Sample

This Letter of Introduction Sample is designed as a guide for use by members of CECC and South Canterbury Chamber. CECC and South Canterbury Chamber can provide a letter of introduction for members to help facilitate overseas trade. The letter acts as a 'reference', lending credibility to your company, and will aid in opening up doors for initial communication with prospective buyers or sellers 

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Export Contract of Sale Quick Guide

A contract of sale document should include a clear statement in the language of the confirming party (where precision in use of language is more likely) and include all or most of the following

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Effective Communication Quick Guide

This Quick Guide will provide you with tips on how to communicate effectively with your customer base to increase loyalty and gain additional exposure

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Paying Staff in Natural Disasters FAQs

FAQ about paying staff in natural disasters. Are you obliged to pay your employees?

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Compulsory Employer Contributions to KiwiSaver Quick Guide

This Quick Guide explains the current rules regarding employer’s contributions to KiwiSaver. It does not provide detailed financial advice and before implementing any approach to remuneration employers should discuss the financial implications with their accountant

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Break-Even Analysis Sample

This Break-Even Analysis Sample is designed as a guide for use by members of CECC

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Credit Application Form Sample

This Credit Application Form Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

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Credit Control Policy Quick Guide

This Quick Guide provides summarised information on credit control policies

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Fixed Asset Register Quick Guide

This Quick Guide provides summarised information on fixed asset registers

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Terms and Conditions of Trade Quick Guide

This Quick Guide is intended to provide assistance with clauses you may wish to consider for your Terms and Conditions of Trade

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Cash Flow Forecast Sample

This Cash Flow Forecast Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

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Maximise Profits and Minimise Risk Quick Guide

 This Quick Guide provides quick tips to help your business

 

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What support can you get from the banks for your business?

In response to the CECC member survey undertaken earlier this year one of the top issues impacting business was cash flow constraints. As part of CECC’s ongoing support to our members we have surveyed major banking institutions

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Insurance Quick Guide

At first glance, most Material Damage and Business Interruption insurance policies appear very similar. While policy differences are subtle, they can have a significant impact at claim time

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Managing your Debtors Quick Guide

This Quick Guide will provide you with tips on how to manage your debtors and cash flow in tough times

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Funding Quick Guide

This Quick Guide provides and overview of business R&D funding available

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Effective Marketing Quick Guide

This Quick Guide will provide you with tips on how to market yourself in tough times

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Unsolicited Electronic Messages Act Quick Guide

The Unsolicited Electronic Messages Act – otherwise known as the Anti-Spam Act came into force on September 5 2007

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Marketing Plan Sample

This sample document provides you with a sample structure and content to help guide you in preparing a marketing plan including busines and market overview, objectives, strategies, budgets and action plans

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Effective Communication Quick Guide (1)

This Quick Guide will provide you with tips on how to communicate effectively with your customer base to increase loyalty and gain additional exposure

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Minimum Wage 2018 Quick Guide

This Quick Guide provides summarised information about the statutory minimum wage

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Networking Quick Guide

This Quick Guide covers tips and etiquette elements to making your networking work well for you and your business

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Developing a Social Media Strategy Quick Guide

Before you jump into creating your own business pages, it is a good idea to create a Social Media Strategy. This Quick Guide outlines the basics

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What is Social Media Quick Guide

This Quick Guide provides summarised information on what social media is, the many different forms etc.

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Contractual Issues for Exporters

This guide covers the major differences between a domestic contract and an international contract, law applicable to the contract, the passing of risk and property in the goods, price and exchange rates, insurance, dispute resolution, distribution agreements and GST

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Export Contract of Sales Template

Export Contract of Sale template document

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Export Price Planner Sample

This Export Price Planner Sample document is designed as a guide for CECC and South Canterbury Chamber Members

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Import Price Planner Sample

This Import Price Planner Sample document is designed as a guide for use by members of CECC and South Canterbury Chamber 

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TESTING

TESTING

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Carrying out an Employment (Disciplinary) Investigation Download
Public Holidays & Close Down Periods and School Holidays 2018-19 Download
Domestic_Violence_Victims_Protection_Bill_Quick_Guide

The new resource on the Domestic Violence – Victims Protection Bill, the provisions of which will take effect (via amendments to the Holidays Act, Employment Relations Act and Human Rights Act) from 1 April 2019.

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Domestic Violence Victims Protection Act Quick Guide

This Quick Guide provides summarised information to amendments to the Holidays, Employment Relations and Human Rights acts which will come into force from 1 April 2019. 

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