Quick Guides & Resources

This Quick Guide provides summarised information about shop trading hours.

This Quick Guide provides summarised information on Availability Provisions under the Employment Relations Amendment Act 2016

This Quick Guide provides summarised information on employers’ obligations to provide breaks and make arrangements for infant feeding in the workplace

This Quick Guide provides summarised information about drug and alcohol testing in the workplace

This Quick Guide sets out the requirements for making and responding to employee requests for changes to working hours, days and the place of work

A guide for employers on Human Rights Act & Equal Employment Opportunities (EEO)

This Quick Guide provides summarised information on how to manage employees who are unable to work due to illness or injury

A guide for employers to The Privacy Act 1993

This Quick Guide sets out the circumstances in which an employer can require proof of sickness or injury under the Holidays Act 2003. Related Quick Guides are: Sick Leave and Bereavement Leave

A guide for employers for Dealing with Sexual Harassment

Casual employment has been a feature of New Zealand’s economic and industrial relations landscape for decades

This Quick Guide provides summarised information relating to the distinction between two types of workplace relationships and why it is important to understand their differences

A guide for employers on Pre-Employment guidelines

Most employers recognise the fact that their staff are their greatest asset. The right recruitment and induction processes are vital in ensuring that the new employee becomes effective in the shortest amount of time

This guide provides summarised information on trial and probationary periods and incorporates the legislative changes effective from 1 March 2009 and 1 April 2011

This Quick Guide provides summarised information on different types of employment – permanent, fixed term and casual

This Quick Guide has been provided to assist your organisation to maximise the effectiveness of placing job advertisements as part of your recruitment and retention strategy

This sample Individual Employment Agreement complies with the requirements of the Employment Relations Act 2000 and amendments. It contains a number of provisions, and in some cases, alternatives to provisions, which individual organisations may or may not wish or need to include

This Sample Fixed Term Individual Employment Agreement complies with the requirements of the Employment Relations Act and amendments.

This Sample Casual Individual Employment Agreement complies with the requirements of the Employment Relations Act and amendments.

This Sample Internship Agreement complies with the requirements of the Employment Relations Act and amendments

Managing diversity means acknowledging people's differences and recognizing these differences as valuable; it enhances good management practices by preventing discrimination and promoting inclusiveness

A guide for employers on the Employment of Older Employees and Retirement

This guide has been provided to assist you to align your organisational goals with the personal goals of your workforce. This will result in highly developed and motivated employees working together with the organisation to achieve both business and personal success

The recruitment process should be seen as an investment in time and effort to ensure the decisions taken advantage the organisation over an extended period of time

This Quick Guide provides assistance to your organisation to collect and utilise valuable information following an employees exit from your business

This guide has been provided to assist your organisation in managing poor performance. Unsatisfactory work performance is something that needs to be carefully managed as failing to follow the correct process could result in an employee taking formal action against their employer

This Performance Appraisal Form Sample is designed as a guide for use by members of CECC

This Quick Guide has been provided to assist your organisation in the implementation of an effective performance appraisal scheme

This Quick Guide provides summarised information on how to manage annual holidays for your staff. Related information: Holidays and Leave Payments Quick Guide and Closedown Periods Quick Guide

This Quick Guide contains information on payment calculations for holidays and leave under the Holidays Act 2003. For further information on holiday and leave entitlements please refer to our quick guides on annual holidays, public holidays, sick leave and bereavement leave, or our complete Guide to the Holidays Act 2003

This Quick Guide provides summarised information on the transfer of certain public holidays when they fall on a Saturday and/or Sunday. For further information on holiday and leave entitlements please refer to our quick guides on annual holidays, public holidays, sick leave and bereavement leave

This Quick Guide provides summarised information on the operation of closedown periods. For further information on holiday and leave entitlements please refer to our quick guides on annual holidays, public holidays, sick leave and bereavement leave, or our complete guide on the Holidays Act 2003

This Quick Guide contains information on payment calculations for holidays and leave under the Holidays Act 2003. For further information on holiday and leave entitlements please refer to our quick guides on annual holidays, public holidays, sick leave and bereavement leave, or our complete Guide to the Holidays Act 2003

This Quick Guide provides summarised information on how to manage parental leave

This Quick Guide provides summarised information about the entitlements associated with the observance of Public Holidays. Related information can also be found in our Holidays and Leave Payments Quick Guide

This Quick Guide provides summarised information about the entitlements to sick leave and bereavement leave. Related information can also be found in our Quick Guide – Requiring a Medical Certificate

This Code of Conduct Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

This Communications Policy Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

This Drug & Alcohol Policy Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

This Workplace Harassment & Bullying Policy Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

This Quick Guide contains guidelines to assist you in forming a Professional Development Plan for your employees

This Quick Guide provides summarised information on how to recognise and manage workplace stress

Workplace harassment and bullying is likely to affect staff morale and create an unhealthy workplace culture

This Quick Guide provides summarised information about dealing with situations where an employee fails to attend work without notification and without any apparent reason

This Quick Guide provides summarised information on how to deal with Serious Misconduct

This Quick Guide provides summarised information about the process an employer should follow to give an employee a formal warning

This Quick Guide seeks to distinguish serious misconduct from the form of less serious misconduct and its implications within the context of the employment relationship

This Quick Guide provides summarised information about suspension within the context of alleged serious misconduct

This Quick Guide sets out the required elements of an effective disciplinary process

This Quick Guide provides summarised information relating to an employer’s obligations in redundancy/restructuring situations

This Quick Guide provides summarised information about the process an employer should follow when undertaking restructuring that may result redundancy

This Quick Guide provides summarised information about the changes to employer obligations under the Immigration Act 2009

This Quick Guide provides summarised information about the general duties of employers arising under the Health and Safety at Work Act 2015

This Emergency Management Procedure Sample is designed as a guide for use by members of the Employers’ Chamber. It is part of a suite of resources to help businesses put in place effective practices and procedures for their organisations

Every employer shall take all practicable steps to ensure that every employee who does work of any kind, or uses plant of any kind, or deals with a substance of any kind, in a place of work either...

Changes in Terminology

Management Responsibilities referring to the Officers of your PCBU

The new Law refers to PCBU’s managing their risks and hazards. Make amendments to this section of your system to reflect risk and hazard management

Review the processes and procedures you have in place to manage health and safety with your contractors

Businesses need some quick tips to act as a checklist and a reminder to ensure you are planning for change, including: having a long term plan and including staff; using planning structures to set realistic objectives and goals; considering the best structure and resources for the business; setting realistic goals and cashflow forecasts; identifying strengths, weaknesses, opportunities and threats; and, considering the ongoing sustainability of the business

This Quick Guide provides summarised information on business recovery after a disaster

This Quick Guide provides summarised information on common reactions to disasters

This Quick Guide provides information sources for recovery planning

This Quick Guide provides summarised information on how to manage a business following a crisis

This Quick Guide provides information on how to plan for times of crisis

When considering if a franchise is right for you remember that you are looking to a standard tried and proved formula, albeit some may have variation on this standard theme

All business people have to exit their business eventually. The best-case scenario is a managed exit, where you spend a number of years planning a graceful retirement, such as by selling to an external buyer, passing it on to a family member, selling part of the business and ending day-to-day involvement, or even just closing the business and winding it down

 Once you have decided to sell a business, you need to plan it well. If you want your best price and a sale, you need to consider who the likely buyer may be, then have strategies to target this group

This Quick Guide will provide you with tips on keeping your stock and inventory under control when cash is tight

This Business Plan Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

This Quick Guide will provide you with tips on identifying what your core strengths are

This Quick Guide is designed to assist you in knowing some of the business processes you need to think about when in business

This Quick Guide outlines the importance of a business plan and the five reasons why you need to spend time setting goals and mapping a path for your business

Operations manuals differ, so there is no specific formula to follow. What you do however want to achieve is documentation of how things are done within your business

Board meetings need to run efficiently to be effective. This entails preparation before the meeting, and keeping meetings on track according to the agenda

This Quick Guide will provide you with tips on how to ensure that your business foundations are well maintained and managed during tough economic times

This Quick Guide will provide you with tips on how to keep your business fit and lean at all times by highlighting the areas of waste most commonly found in any organisation

Many business owners and managers believe that Lean Thinking is purely for manufacturing businesses and in particular those that supply products in large volumes. Its origins can be traced back to early 20th century production-line manufacturing

Buying or selling a business is likely to be one of the major events in the lifeline of a business, and buyers and sellers of businesses will have quite different reasons for why they want to engage in a business sale or acquisition. Learn more about the processes by downloading this quick guide

This Quick Guide summarises how to protect your business from loss of digital data

This Quick Guide provides summarised information on buying or leasing premises

This Quick Guide provides summarised information on Quality Assurance (QA). QA refers to administrative and procedural activities implemented in a Quality Management System

This Quality Management System Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

This Quality Management System To Do List Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

This Quick Guide will provide you with tips to help you retain customers through the tough times

This Quick Guide provides some basic guidelines on how to handle a customer complaint

This Letter of Introduction Sample is designed as a guide for use by members of CECC and South Canterbury Chamber. CECC and South Canterbury Chamber can provide a letter of introduction for members to help facilitate overseas trade. The letter acts as a 'reference', lending credibility to your company, and will aid in opening up doors for initial communication with prospective buyers or sellers 

A contract of sale document should include a clear statement in the language of the confirming party (where precision in use of language is more likely) and include all or most of the following

This Quick Guide will provide you with tips on how to communicate effectively with your customer base to increase loyalty and gain additional exposure

FAQ about paying staff in natural disasters. Are you obliged to pay your employees?

This Quick Guide explains the current rules regarding employer’s contributions to KiwiSaver. It does not provide detailed financial advice and before implementing any approach to remuneration employers should discuss the financial implications with their accountant

This Break-Even Analysis Sample is designed as a guide for use by members of CECC

This Credit Application Form Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

This Quick Guide provides summarised information on credit control policies

This Quick Guide provides summarised information on fixed asset registers

This Quick Guide is intended to provide assistance with clauses you may wish to consider for your Terms and Conditions of Trade

This Cash Flow Forecast Sample is designed as a guide for use by members of CECC and South Canterbury Chamber

 This Quick Guide provides quick tips to help your business

In response to the CECC member survey undertaken earlier this year one of the top issues impacting business was cash flow constraints. As part of CECC’s ongoing support to our members we have surveyed major banking institutions

At first glance, most Material Damage and Business Interruption insurance policies appear very similar. While policy differences are subtle, they can have a significant impact at claim time

This Quick Guide will provide you with tips on how to manage your debtors and cash flow in tough times

This Quick Guide provides and overview of business R&D funding available

This Quick Guide will provide you with tips on how to market yourself in tough times

The Unsolicited Electronic Messages Act – otherwise known as the Anti-Spam Act came into force on September 5 2007

This sample document provides you with a sample structure and content to help guide you in preparing a marketing plan including busines and market overview, objectives, strategies, budgets and action plans

This Quick Guide will provide you with tips on how to communicate effectively with your customer base to increase loyalty and gain additional exposure

This Quick Guide provides summarised information about the statutory minimum wage

This Quick Guide covers tips and etiquette elements to making your networking work well for you and your business

Before you jump into creating your own business pages, it is a good idea to create a Social Media Strategy. This Quick Guide outlines the basics

This Quick Guide provides summarised information on what social media is, the many different forms etc.

This guide covers the major differences between a domestic contract and an international contract, law applicable to the contract, the passing of risk and property in the goods, price and exchange rates, insurance, dispute resolution, distribution agreements and GST

Export Contract of Sale template document

This Export Price Planner Sample document is designed as a guide for CECC and South Canterbury Chamber Members

This Import Price Planner Sample document is designed as a guide for use by members of CECC and South Canterbury Chamber 

TESTING

A sample policy of the domestic violence victims protection.

This Quick Guide provides summarised information to amendments to the Holidays, Employment Relations and Human Rights acts which will come into force from 1 April 2019. 

This Guide provides information for employers bound by one or more collective agreements or in the process of negotiating a collective agreement.

If harm to self and/or others is occurring or about to occur activate emergency response.

Many jobs unavoidably involve working alone, and the law requires the PCBU to consider the risks of lone work and deal with them in a reasonably practicable way.

As a business owner, you're obligated to provide a safe workplace for your employees. That includes doing what you can to reduce the risk of a fire emergency.